Our company values quality customer support and takes all necessary measures to assist you in the best possible manner. This support policy explains the type of support we provide to our mobile application users and how you can contact us for assistance.

SUPPORT SERVICES
We offer the following support services to our users:

Technical Support: If you encounter technical issues while using our mobile application, you can reach out to our technical support team for assistance. We will work to diagnose and resolve any technical problems related to the use of our mobile application.

Customer Support: Our customer support team provides assistance with account management, billing, and general inquiries related to our mobile application.

METHODS OF CONTACT
You can contact us for support using one of the following methods:
Email Support: You can send us an email at smdigital.innovation@gmail.com for technical or customer support. We aim to respond to all emails within 24 hours.

SUPPORT HOURS
Our support team is available to help you during our regular business hours from Monday to Friday at 9.00AM to 5.00PM. We aim to respond to all support inquiries in a timely manner. However, in some cases, it may take longer to resolve complex issues.

SUPPORT FEES
Our support services are free of charge for technical issues related to the use of our mobile application. However, we may charge fees for assistance with issues outside the scope of our mobile application or for certain premium support services.

SUPPORT DISCLAIMER
We make no guarantees regarding the availability or quality of our support services. We reserve the right to modify or discontinue our support services at any time without prior notice. We shall not be liable for any damages or losses resulting from the use or inability to use our support services.

CONTACT US
If you have any questions related to our support policy, please contact us at smdigital.innovation@gmail.com